A: About the measurement, when you choose custom size, you need to measure your exact body size (according to the following picture) instead of the costume size. Our tailors will make the costume fit for you.
Once you make an order, it will take 15-20 working days to customize your costume by professional dressmaker. Complicated dress may need more than 30 days. Some wigs and Customized shoes will take a litter longer, about 4 to 5 weeks. All the accessories can ship immediately. If you need to attend a convention, please make sure you have enough time for preparing.
We accept all major credit cards through secure Paypal system.
Paypal accepts Visa, MasterCard, or American Express credit cards and debit cards.
Custom & Tax:
CosplayFU MY (www.cosplay.my) has no control over import charges and does not have responsibility for the package meeting local customs taxes. When ordering from our site, you are considered the importer and must responsible for the import tax or any additional charges. You should contact your local customs office for further information because custom policies are different from country to country. If the package is subsequently returned to us, you will be responsible for the return shipping charges and the transaction fee of the total product purchase. Then the rest of the money will be refunded to you after we get the package back.
Shipping & Handling:
CosplayFU MY offer free shipping to Malaysia. Please make sure your shipping address is correct. We often use China Post or Hong Kong Post. Most likely you will get the products within 20-30 business days.
You also can choose other shipping methods to have a fast shipping. But extra fee is needed.
We accept 100% refund when the product has quality problems or any unexpected mistakes. However the buyers are requested to send the product back to our office.
Please feel free to contact us by submitting a ticket in our Support Center.
I was wondering if you might have a few pictures of both the female and male costume so I might be able to see the look of them. and I was also wondering what belts are included if it is all of them or just one?
Cosplay Malaysia support2013-06-17
Hello Jonathan, as this costume has not beed made out, but we will update the product pictures as soon as possible. We are afraid it just includes one belt.
Hi, I would be quite interested in this cosplay outfit. But would feel much more comfortable purchasing it if there were pictures of the result - not the movie outfit.
I see above you have not made one yet, but that you send a picture before posting.
If a purchase is made, is it possible to get a refund if the picture of the finished result is not to your liking?
Cosplay Malaysia support2013-07-21
Hello Tom, this is our commission series, and we will update the actual product photos as soon as possible. If you order it, we will send you the actual product photos before ship it to you, and our tailor will adjust it if you don't satisfy with it, so please don't worry about this. n_n
Bevor ihr anfangt das Kostüm zu schneidern...Ich weis ich bin spät dran und ich weis ihr braucht eig min 20 Tage...und es ist anscheinend asuverkauft...
Gibt es die möglichkeit bis zum 31.10 noch eins zu bekommen in M?
Cosplay Malaysia support2013-10-24
Hallo Florian Decker, sorry, wir haben Angst, es wird ein wenig Zeit für uns vorzubereiten. Hoffe ihr könnt verstehen